There are a ton of insurance companies out there. How do you know which
one is the best choice to protect you and your family? “As a practicing
attorney in the area of
auto accident and no-fault law, I as well as my entire team at Goodman Acker deal with
the insurance companies every day fighting for our client’s right
to obtain the benefits the rightfully deserve. Unfortunately the truth
of the matter is that many of these insurance companies, even some of
most well-known larger agencies often have a motive for profits over their
auto insured clients,” says Senior Partner Jerry Acker.
So who is the best insurance company? According to a report done by J.D.
Power, Auto Owners Insurance proved to rank the highest in customer service
satisfaction among auto insurer’s in the North Central Region of
the U.S. Michigan is included in the North Central Region. The study measured
customer satisfaction across five factors: interaction, price, policy
offerings, billing and payment, and claims.
You can read the
J.D. Power 2014 Auto Insurance Report here.
Another key finding that was interesting from this study was that most
improvement this year at the insurer level comes from the smaller insurers
in the industry. In fact according to this study, in aggregate, the 20
largest insurers based on the amount of premiums improve by 10 points
in 2014, compared with 2013, while the smallest insurers, those outside
of the largest 30, improve by 41 points.
Of course, every state is different and because Michigan is a no-fault
stateauto insurance companies play an even more important role in a person’s
life should they become a victim of a fatal auto accident. Under Michigan
law, regardless of who is at fault, injured parties may be entitled to
reimbursement from their insurance company for reasonable and necessary
benefits. These benefits can include medical bills, attendant care services
(in-home nursing care), replacement services, and more.
This is a tremendous benefit to those who are residents of Michigan, however
unfortunately the insurance companies often do not comply and will deny
or delay payment to a victim. In such scenario, a person does need the
assistance of an attorney who has significant experience in handling auto
and no-fault claims. This is because an experienced lawyer will know how
to deal with the insurance company. In addition, no-fault claims are very
paper intensive and time intensive and without the right team working
on your claim, you may lose out on reimbursement from the insurance company.
“Unfortunately there is no golden ticket to finding the best possible
auto insurance company out there. However, I can say with my experience
that just as the J.D. Study found, often times the smaller insurance companies
tend to be better than many of Michigan’s largest insurance companies.”